Integra Broadens Scope of Custom Installer Support

UPPER SADDLE RIVER, NJ (6/13/05) – Integra has broadened its commitment to custom installation professionals with the launch of its new Premium Dealer Support initiative. This innovative program provides Integra's direct dealers with an unprecedented level of full-system design and troubleshooting support to improve installation efficiency and profitability.

"To be of real value to custom installers, we have to do much more than just support black boxes," said Integra product and marketing manager Eric Harper. "With the diverse technologies and products being installed today by our dealers, we also have to support how Integra products integrate within these complex home systems. The Integra Premium Dealer Support program addresses the real day-to-day problems that installers face in the field. Not only do we give them timely and knowledgeable support for our own products, but we also support their integration with the control and distribution systems they use most often. It’s like having a systems specialist on every crew."

The primary technical support contact for the new program will be Brian Sandifer, Integra's recently appointed System Design Specialist. Sandifer, who has worked as both a project manager and installation specialist for the past five years, is intimately acquainted with all major home automation and control systems, including AMX, Crestron, Lutron, LiteTouch, and Panasonic digital and analog PBX systems.

Integra's Premium Dealer Support is available only to authorized direct Integra dealers. For more information and the support contact information, dealers should contact their manufacturer's representative or refer to the Integra support website.

Integra designs and manufactures premium Home Theater receivers, processors, amplifiers, and DVD players that are specifically designed to meet the needs of custom audio/video systems installers. Systems integration and convergence technology protocols include RS-232, A–BUS, IR and on-board Ethernet for network connectivity and TCP/IP control. As a division of Onkyo, Integra has access to vast technical resources and bears a proud heritage of over 50 years of audio engineering excellence. For more information about Integra and its many fine products, visit www.integrahometheater.com or call 800 225-1946.

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